At Tangity, the global studio of the NTT DATA Design Network, we reduce complexity to the human scale. We create tangible and intuitive solutions that positively impact companies and society. As a design studio, our job doesn't stop once a product is launched. It continues until the idea succeeds out in the wild. We accompany businesses on their path of evolution or radical innovation, including testing, measurement, and optimization, while empowering their way of work. We help them look toward the future and imagine the long-term impact their solutions will have on people, the planet, and society.

o do so, we focus on people's needs and desires and leverage all of NTT DATA's technology. NTT DATA, Trusted Global Innovator, is a dedicated IT services and solutions partner for customers worldwide, headquartered in Tokyo and employing more than 100,000 professionals in over 50 countries.

We are looking for a talented and versatile Design Intern. You will work closely with a multidisciplinary team of professionals from TANGITY and NTT DATA, including digital product and experience design teams, service and business teams, creative teams, technology teams, etc., to provide comprehensive solutions.

What you'll do

As a Design intern, you might be involved in design activities such as:  

• Analyze and understand the market, competitors, and the performance of other products or services, identifying opportunities to improve user experience with a systemic and business value-oriented perspective;

• Comprehend user needs and behaviors through quantitative and qualitative research methods (e.g., interviews, field observations, or data analysis), distilling and articulating valuable insights and areas of opportunity;

• Conceptualize and design new business models and customer experiences;

• Plan and facilitate workshops with users and clients;

• Use prototyping methods to quickly visualize and validate hypotheses, also experimenting with digital tools and emerging technologies

• Ideate and create engaging, educational, and useful content for companies and public institutions;

• Expand and build new expressions of brand visual identities for various platforms;

• Evaluate the usability and accessibility of products or services, including test planning, collecting user feedback, and analyzing results to identify areas for improvement;

• Create key project deliverables (e.g., research reports, user journeys, service blueprints, system maps, stakeholder maps, storyboards, scenarios, interaction models, wireframes and prototypes, design systems);

You will carry out these activities by participating in project meetings, providing feedback, and contributing to design documentation. 

During your internship, you will acquire skills such as:

Planning and executing design activities with particular attention to time constraints and available resources.

Producing deliverables and documenting research findings in a format that can be understood by various audiences, including non-design stakeholders

Who are we looking for?  

• Master’s degree in Design, Sociology, Psychology, Product Design, Industrial Design, Communication, or related fields with a strong interest in strategy, technology, and complex systems;

• Basic knowledge about design tools (e.g., Figma, Miro) and/or heatmap, session recording, survey, etc. (e.g., Contentsquare or similar) and understanding web design basics (UX and UI);

• Familiarity with modern technologies for creating optimal user experiences, curiosity about AI, automation, and new digital tools;

• Attitude for continuous learning and adoption of new methodologies;

• Good communication skills to effectively engage with stakeholders and multidisciplinary teams;

• Proactive attitude, boundless curiosity, and a desire to make an impact on society;

• Ability to collect and process feedback constructively;

• Fluent knowledge of English and Italian (oral and written). knowledge of a third language is considered a plus

As part of our team at Tangity, you should also be:

• Great teammate  - we appreciate and always help others;

• Act with integrity - we value honesty and doing the right thing;

• Smart - we are critical thinkers capable of connecting design, business, and technology;

• Committed to quality - whether it’s good design or a well-written email, we never compromise on quality;

• Fun-loving - we like to laugh, socialize, and have a great relationship with our colleagues

As ‘Untangler’ part of Tangity’s family, you will find:

• Multicultural environment

• Possibility to work on international projects and initiatives

• Purpose-driven culture

• Empathy and Flexibility

What we offer

We offer a range of tailored benefits that support your physical, emotional, and financial well-being. Our Learning and Development team ensures that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.

We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a Disability Confident Committed Employer - we want to see every candidate performing at their best throughout the job application and interview process. If you require any reasonable adjustments during the recruitment process, please let us know, and we look forward to hearing from you.

How to apply

After you hit the “Apply” button, you will be redirected to NTT DATA's career portal. As we operate globally, please provide your resume in English. We receive a lot of emails, so please apply only via the portal to ensure your application doesn't get lost.